For respondents

Share your opinion. Get paid in seconds.

Join the SmartSurv panel and get short surveys on WhatsApp, by SMS or by phone call. Finish one and you get airtime or Mobile Money straight away. It’s free to join and you can leave any time.

Your wallet is at api.smartsurvafrica.com/me. Sign in with a code sent to your phone.

A respondent checking their wallet balance and cashing out on WhatsApp BALANCE Your SmartSurv wallet: GHS 23.50 Level: Gold (+10% bonus) Streak: 6 weeks Reply CASHOUT to withdraw. CASHOUT Cash-out sent: GHS 23.50 to your Mobile Money number ending 7123. REFER Share your link. You earn a bonus after a friend's first valid survey. 9:41 SmartSurv Your rewards BALANCE18:40Your SmartSurv wallet: GHS 23.50Level: Gold (+10% bonus)Streak: 6 weeksReply CASHOUT to withdraw.18:40CASHOUT18:41Cash-out sent: GHS 23.50to your Mobile Money numberending 7123.18:41REFER18:42Share your link. You earn a bonusafter a friend's first valid survey.18:42
How it works

Three steps to your first reward

  1. Step

    Join

    Open the join page, enter your phone number and a few details about you (gender, age group, region), and agree to take part. That’s it.

  2. Step

    Answer

    When a survey fits you, we send it on WhatsApp, by SMS link or as a call. The first questions check if it’s for you, so you never do a long survey for nothing.

  3. Step

    Get paid

    Finish and you are paid right away in airtime or Mobile Money, or into your SmartSurv wallet to cash out when you like.

  4. Step

    Level up

    Honest, regular members move from Bronze to Silver, Gold and Platinum, and earn a bonus of up to 15% on top. Invite friends with your link for a referral bonus.

Reply words

Control everything from your chat

Send one of these words to SmartSurv on WhatsApp or by SMS. Replies come in your language.

Reply words
SendWhat it does
BALANCESee your wallet balance and level
CASHOUTSend your balance to Mobile Money
REFERGet your link to invite friends
DATAGet a link to see and download your data
DELETEDelete your data (we ask you to confirm)
HELPGet help
STOPStop all surveys from SmartSurv
Your data, your choice

Your rights

  • See it. Your wallet page shows what we hold about you. You can download it as a file.
  • Delete it. Reply DELETE, or use your wallet page. We erase your profile; your past answers are kept only without anything that identifies you.
  • Stop any time. Reply STOP and you will get no more surveys.
  • Privacy first. The companies that pay for surveys see answers and statistics, not your name or phone number.
  • Check a receipt. Every finished survey gets a receipt number you can verify online.

If you delete your data while your wallet holds at least the minimum cash-out, we send the balance to you first. Read the privacy policy.

Fair play

Honest answers keep the rewards coming

Answer honestly

Read each question. Some questions check that you are paying attention. Rushed or careless answers lower your trust score.

One account per person

Several accounts, shared phones used to cheat or copied answers are detected. Payments can be held, and accounts blocked.

Stay safe

SmartSurv will never ask for your Mobile Money PIN or a password. Only sign in on the real wallet page.

Questions

Common questions

Does it cost anything?

No. Joining and answering is free. Answering on WhatsApp uses a little data; the SMS web form is very small, under 100 KB.

How many surveys will I get?

It depends on who surveys are looking for. Some weeks you may get several, some weeks none. Keep your profile up to date to get the ones that fit you.

Why was I stopped after a few questions?

Some surveys need a certain group of people, for example women aged 18 to 24 in Ashanti. When a group is full or you are not in it, the survey ends before the main part.

Why is my payment on hold?

Sometimes a payment is checked by a person before it is sent. Most checks are cleared quickly. If everything is fine, you are paid.

Which countries can join?

Ghana, Nigeria, Kenya and Côte d’Ivoire.